Aftercare & Maintenance

We look after you and your home

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Ongoing Maintenance & Support 

You can rely on us to keep your systems running just how they should be

Keeping you and your home going is at the heart of what we do, that’s why it’s important to us, to keep you running at full capacity. Our expert knowledge, experience and proactive approach means if you do face any hiccups or issues, we can diagnose the problem, present the solution and apply the fix.

Maintaining your systems is also an important part of your smart home, that’s why we ensure you are running on latest versions of software, that both hardware and software have the latest upgrades, and that your smart infrastructure is working as it should be. 

With support packages to suit every budget, you can be sure to get the support and maintenance that you require. 

So, what are the benefits? 

At Unified Homes, we understand that no two smart home installations are the same, so we’ve tailored our care level to suit all support needs, which you can benefit from these features as standard

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Proactive Monitoring

If an issue or update is required, our team will be notified so we can jump on it

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Priority Service Appointments

Priority access to booking service appointments if a call out is required

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Training & User Support

A full handover & training is part of our process, but if you have a technical question, we’re here to help

Was your project installed by someone else? We can still help…

If you’ve had a project installed by someone else that may need rescuing or a little TLC, we can extend our support services to help. 

We’d conduct an initial survey to see what maintenance needs to be carried out to bring your system up to the best industry standard, then advise what maintenance package would be best for you. 

Which maintenance package is right for me? 

To make sure you are getting the right levels of care for you and your home, contact our friendly team today to discuss our packages, or download our brochure for features and pricing.